If you work in an organisation, you probably think you know a lot about them. But do you? An organisation continually has to adapt to changes in the competitive environment. Its effectiveness depends on the motivation and behaviour of the workforce. To capitalise on the capabilities of the workforce, it must have appropriate incentives, develop effective teams, design an attractive job environment and manage the dynamics of organisational change. By understanding the principles of organisational behaviour you acquire a deeper knowledge of how you relate to other members of the organisation.